A88's Terms and Conditions – Know it. Understand it. Play it.

Introduction

These Terms & Conditions ("Terms") constitute a legally binding agreement between the a88 platform and all its members ("you" or "user"). By registering on a88 or using any of its services, you are deemed to have fully accepted these Terms.

A88 is an international online gaming platform offering Sports Betting, Live Casino, fish games, slots, bingo, and more to users in Bangladesh. Our goal is to provide a safe, fair, and enjoyable gaming environment.

These Terms are written in plain language so that players in Bangladesh can understand them easily. If any clause is unclear, please contact our support team directly.

Eligibility & Registration Requirements

To open an account and use our services on a88, the following conditions must be met:

• You must be at least 18 years must be.
• You must provide an active mobile number and a valid proof of identity.
• You must operate your account in your own name and on your own behalf — not on behalf of any third party.
• Please ensure that online gaming is not legally prohibited in your region.
• You do not currently have, and have not previously had, an account on a88 that was closed.

All information provided at registration must be truthful and accurate. Providing false information may result in your account being closed and any funds forfeited at any time.

Account Management

The security of your a88 account is entirely your responsibility. The following rules must be followed when managing your account:

• Never share your password with anyone.
• Use a strong password that includes uppercase letters, lowercase letters, numbers, and special characters.
• English (en-BD)
• If you notice any suspicious activity on your account, please notify us immediately.
• Do not allow anyone else to access or operate your account on your behalf.

A88 may request identity documents for KYC (Know Your Customer) verification at any time it deems necessary. a88 reserves the right to hold large withdrawals until verification is complete.

Deposit & Withdrawal Policy

The following rules apply to all financial transactions on a88:

For deposits:

• Deposits can be made via bKash, Nagad, Rocket, and bank transfer.
• The minimum deposit amount is BDT 100.
• Deposits must be made from a payment method registered in your own name.
• Deposits made through third parties are strictly prohibited.

For withdrawals:

• Withdrawals can only be made to the same payment method used for the deposit.
• The minimum withdrawal amount is BDT 500.
• Withdrawals are typically processed within 30 minutes to 24 hours.
• Withdrawals are not permitted until the bonus wagering requirements have been met.
• Large withdrawals may be delayed if KYC verification is not completed.

Bonus & Promotions Policy

To take advantage of a88's bonuses and promotional offers, the following conditions must be followed:

• The specific terms for each bonus Wagering Requirement applies (typically 10x to 30x). Withdrawals from bonus funds are not permitted until the wagering requirement has been completed.
• The welcome bonus is available once only for newly registered members.
• Any attempt to claim bonuses by opening multiple accounts will result in the forfeiture of all such accounts and bonuses.
• When playing with a bonus, bets may only be placed on designated game categories.
• Bonuses are generally valid for 7 days. Any bonus not used within the specified period will be cancelled.
• A88 reserves the right to modify or cancel any bonus offer at any time.

Gaming Rules

The following rules apply to participation in all games on a88:

• All Game Results RNG (Random Number Generator) is determined by certified technology that is regularly audited by independent third parties.
• If a game is interrupted due to a technical fault, a88 will make the final determination — and that decision is binding.
• Any winnings obtained by exploiting software bugs or errors will not be paid out, and the associated account will be suspended.
• The use of bots, automated scripts, or any other third-party software is strictly prohibited.
• In Sports Betting, any bets placed using match-fixing arrangements or insider information will be voided and the account will be closed.
• If a disconnection occurs during a live game due to network issues, the game outcome will be determined based on the server records at the time of disconnection.

A88 reserves the right to review and, where necessary, void the outcome of any bet or game, particularly where evidence of irregularity is found.

Responsible Gaming Policy

A88 believes gaming should be a source of entertainment — not financial stress. That is why we place the highest importance on responsible gaming practices.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits at any time.
• Bet Limits: Set your own limit on how much you wager at any one time.
• Cooling-Off Period: You can take a gaming break for anywhere between 24 hours and 30 days.
• Self-Exclusion: You can self-exclude from the platform for anywhere between 6 months and permanently, whenever you need to.
• Reality Check: A summary of your gaming session will be displayed at regular intervals.

If you feel that gaming is having a negative impact on your life, please reach out to our support team. We are here to help.

Data Protection & Privacy

A88 takes the protection of your personal information seriously. Information provided during registration is used solely for the following purposes:

• Account management and identity verification.
• Processing financial transactions.
• Fulfilling legal and regulatory obligations.
• Sending you relevant promotional information (with your consent).

Your information is never sold to third parties. Data may be shared when required by law or at the request of a regulatory authority. For more details, please refer to our Privacy Policy read.

Account Suspension or Closure

A88 reserves the right to temporarily suspend or permanently close your account for any of the following reasons:

• Violation of these Terms & Conditions.
• Providing false or misleading information.
• Operating multiple accounts.
• Fraudulent activity or bonus abuse.
• Suspected money laundering or other illicit financial activity.
• KYC verification failed.

You may close your account at any time. Please withdraw any remaining valid balance before doing so.

Limitation of Liability

A88 accepts no liability in the following circumstances:

• If a game is interrupted due to loss of internet connection.
• Loss caused by issues with your device or software.
• Loss resulting from unauthorized third-party access to an account.
• In the event of force majeure — including natural disasters, war, or government-imposed restrictions — service disruptions may occur.
• For any financial losses resulting from gaming.

A88's total liability shall under no circumstances exceed the value of the transaction in question.

Terms & Conditions Amendment Policy

A88 reserves the right to modify, add to, or cancel these Terms & Conditions at any time. When changes are made:

• A notice will be sent to your registered mobile number or email prior to any significant changes.
• Updated terms will be published on this page and the "Last Updated" date will be changed accordingly.
• Continued use of the service after any changes have been made will be considered acceptance of the updated Terms and Conditions.

Contact & Support

For any questions or complaints regarding these Terms & Conditions, please contact us:

• Live Chat: Active 24/7 — responses are typically received within 5 minutes.
• Email: [email protected] (Responses within 24 hours.)

Our support team is available to assist in both Bengali and English.